TERMS AND CONDITIONS Effective Date: February 20, 2026 Website: www.thefriendlybeaver.com Welcome to The Friendly Beaver website. By accessing or using this site, you agree to the following Terms and Conditions. If you do not agree, please do not use this website. 1. Services Provided The Friendly Beaver provides professional stump grinding and related outdoor services within the State of Florida. All services are subject to availability and final written estimate approval. Quotes provided through phone, text message, email, or website submission are preliminary and may require onsite verification. 2. Estimates and Pricing All estimates are non-binding until confirmed in writing. Final pricing may vary based on: • Stump size and diameter • Root spread • Accessibility of the work area • Soil conditions • Underground obstructions • Additional labor requirements We reserve the right to adjust pricing if site conditions differ materially from the information originally provided. 3. Scheduling and Cancellations Appointments may be rescheduled due to: • Weather conditions • Equipment issues • Unsafe job site conditions Customers must provide at least 24 hours’ notice to cancel or reschedule. Failure to do so may result in a service fee. 4. Customer Responsibilities Before service begins, the customer agrees to: • Mark underground utilities where required • Remove rocks, debris, or obstacles near the work area • Secure pets • Provide clear access to the work zone The Friendly Beaver is not responsible for damage to unmarked utilities, irrigation systems, hidden lines, or concealed obstructions. 5. Payment Terms Payment is due upon completion of services unless otherwise agreed in writing. We reserve the right to suspend or refuse service for non-payment. 6. Limitation of Liability To the fullest extent permitted by Florida law: The Friendly Beaver shall not be liable for indirect, incidental, special, or consequential damages arising from the use of this website or the performance of services. Our total liability shall not exceed the amount paid for the specific service provided. 7. Website Use You agree not to: • Use the website for unlawful purposes • Attempt to interfere with website functionality • Submit false or misleading information We reserve the right to restrict or terminate access for misuse. 8. SMS Communications By submitting your phone number through this website, you consent to receive text messages regarding: • Estimates • Scheduling • Service updates • Follow-ups Message and data rates may apply. You may opt out at any time by replying STOP. We do not sell or share your mobile information with third parties for marketing purposes. 9. Intellectual Property All website content, including logos, graphics, text, and branding elements (including “The Friendly Beaver”), are the property of The Friendly Beaver and may not be used without written permission. 10. Governing Law These Terms and Conditions are governed by the laws of the State of Florida. 11. Changes to These Terms We reserve the right to update or modify these Terms at any time. Continued use of the website constitutes acceptance of the updated Terms. 12. Contact Information The Friendly Beaver PO Box 1102 Crystal Beach Ave Crystal Beach, FL 34681 727-597-5805